Important Information: You can only remote to your
dedicated office computer that is assigned to you by IT. If you have "inherited" a computer from a previous employee and IT was not notified you may receive an “Access Denied” when attempting remote access. Please contact the
IT Service Desk for help with remote access issues.
Windows Remote Desktop and Apple Screen Share for Macs allows UWSP faculty and staff to connect securely to their assigned UWSP computer from off campus. When you remotely connect to your office computer the screen locks while you continue to work in the background.
Important On Campus Steps To Successfully Connect Your Personal Device To Your Office Computer
Do the following before leaving your office on campus
- Make sure you know your UWSP computer name.
- (Windows PCs only) Adjust your UWSP computer's power settings so that it is awake for your remote session (one time settings change).
- Leave your UWSP computer turned on and locked or signed out.
When you return to your office
Unlock your computer screen:
- To unlock your Windows PC, press the CTRL+ALT+DEL keys and enter your UWSP password.
- To unlock your Mac, sign in with your UWSP username and password.
Multifactor Authentication is required for all Remote Desktop connections.
To authenticate using verification codes from your MFA hardware token you will need to install and use the intermediary app, Big-IP Edge Client, to complete the authentication. To always receive Push notifications and complete your MFA authentications from your mobile device, set your default MFA Authentication method to "App-based authentication - notification".
How To Remotely Connect To Your UWSP Computer
Connect from one of the following personal devices to your assigned UWSP Computer.
Contact the IT Service Desk with additional questions!