Microsoft's Windows App Mobile (previously the Remote Desktop App) for Android can be used to remotely access your assigned UWSP windows computer.
To remotely connect to your UWSP Windows computer you need your UWSP computer name.
To remotely connect to your work computer your computer must be turned on when you leave campus with power settings set to not sleep.
Multifactor Authentication is required for all remote connections.
Remotely Connect from Android to Your UWSP Windows PC
One Time Set Up - Install and Configure Windows App Mobile
- Install Windows App from the Play Store.
- Tap Open.
- Tap Accept.
- Tap Skip Remote Desktop moved to Windows App.
- Tap PC connection.
- Tap PC NAME to enter your work computer's name, followed by ".uwsp.edu".
example: spointer-wl.uwsp.edu
- Scroll down and press on Gateway dropdown and Add Gateway.
- Type in: remotedesktop.uwsp.edu and press Save.
- Tap Save on the top right.
Start a Remote Session
- Open Windows App Mobile.
- Under Saved Devices, tap the connection you create.
- For Credentials,
- Enter domain/user in this format: uwspdom\spointer@uwsp.edu ("spointer@uwsp.edu" is your UWSP username/email address).
- Password: Your UWSP password
- Tap Continue.
- Authenticate with MFA when prompted.
- If you receive the prompt, "Certificate can’t be verified. Do you want to connect anyways?", tap to select the box to Never ask again for this connection to this PC, then tap Connect.
Once your mobile device connects to your UWSP work computer, your work computer's screen will lock so the remote work you are doing is not visible.
Working In Your Android Remote Session Screen
When Windows App Mobile connects to your UWSP work computer, Your work computer's screen will display on your device screen.
At the top three Windows App Mobile tools display.
- Tap the Magnifying Glass icon to zoom in and out of your remote screen.
- Tap the square Windows icon to access options to:
- change the dimensions of your remote screen view.
- At the top-left, tap to use touch or mouse.
- At the top-right, tap Done to return to your remote session screen.
- At the bottom, tap Disconnect All Device Sessions to end your remote session.
- Tap the Keyboard icon to show/hide keyboard tools.
Troubleshooting
To remotely connect to your work computer your computer must be turned on when you leave campus with power settings set to not sleep.
If you were previously able to remotely connect to your office PC with Windows App Mobile but suddenly receive an error when attempting the same connection, you may need to reselect your Gateway.
- In the open Windows App Mobile under Saved Devices, press and hold on your device connection until a menu displays.
- Tap Edit in this menu.
- Locate Gateway.
- if No Gateway Configured displays, tap it, then select, remotedesktop.uwsp.edu.
- Tap Save.
- Attempt your remote session again.
If you are still unable to remotely connect to your UWSP Windows PC with Windows App Mobile contact the IT Service Desk.
Contact the IT Service Desk for additional help!