Knowledge Base

Categories (11)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.
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Computer, Device, and Printing Support

Articles related to Computer, Device and Printing Support.
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Email, Calendar, and Messaging

Articles related to email, calendar and instant messaging.
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Information Security

Articles related to information security.
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Physical Access and Security

Articles related to Electronic Locks, Key Tenders, and Building Hours.
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PointCards

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Project Management

Articles related to IT Portfolio and Project Management.
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Software and Applications

Articles related to specific software and applications.
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Web Conferencing and Telephony

Articles related to video/web conferencing, telephones, and voicemail.
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Wifi and Network

Articles related to connections to the network (wireless and wired).
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IT Service Desk Docs

Documentation provided by the UWSP IT Service Desk.
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Articles (9)

Pinned Article Viewing Your Tickets in UWSP's Self Service Portal

Academic Video Support

How to Optimize a Remote Desktop Connection

IT Hardware/Software Purchase Request Review Policy and Process

Information Technology coordinates the purchasing of computers, printers, Info Tech-related accessories and software for UWSP business use. All technology purchases at UWSP are subject to all conditions related to the State of Wisconsin contracts.

IT Services for New Faculty and Staff

Tips for Optimizing a Home Internet Connection

Who is My Campus Support Team Member?

Why Should I Reboot My Home Wi-Fi Router?

Will a Power Outage Shut Down My Computer?