Procedure: Department Requesting Access to Off-Boarded Employee Email Account

Procedure for a department to submit a request to access the email account of an employee:

  1. The department should email their mailbox access request to HR at hr@uwsp.edu.
  2. If HR approves the department’s access to this mailbox, HR will send the department an email from hr@uwsp.edu containing their approval for this access.
  3. The department should then submit an IT ticket containing the following information:
  • The department’s request to access the mailbox for <the employee’s name>.
  • The email containing the approval received from HR added as an attachment to the ticket.
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