UWSP’s Information Security Office requires any lost/stolen device be reported immediately to the Information Technology Service Desk:
601 Division St, Room 101 | Stevens Point campus
715-346-HELP (4357)
help@uwsp.edu
You may also wish to contact your Campus Support Team member in the event your device is found and turned in.
No. You should use separate accounts for personal and University owned devices.
For auditing purposes, assets such as apps which are purchased with a University account and funds should only be installed on University owned devices. UWSP employees are discouraged from installing personal apps on UWSP devices.
To avoid accidental charges, Information Technology recommends setting your payment method to "None".
When making a personal purchase, temporarily change this setting. Change it back to payment method of "None" upon completion of your purchase.
To change your Apple ID payment method, visit Apple's KB article ht1918.
You can install University purchased apps from your iPad's Self Service app. Most of the apps in Self Service can be installed without signing in to the App Store.
Important: There may be a delay when installing these apps. Your device needs to communicate with Apple before the apps can install.
Delete the app from your iPad, then reinstall from the Self Service app.
Windows
- Open the Windows Software Center and search for "iTunes".
- Select iTunes, and click the Install.
Mac
iTunes on Mac has been replaced by Apple Music and Apple TV. Device management is now located in Finder.
UWSP Information Technology staff recommend backing up your device from your office computer on a regular basis.
When performing the backup for the first time you will be prompted to enter a password for the encrypted backup. Please use the word "backup" as your password.
Information about backups via Mac is available in Apple's article: Backup methods for iPhone or iPad.
To locate the name of your device tap Settings - General - About. Your device name is listed in the field titled Name.
UWSP Information Technology recommends using a power outlet to charge your iPad. Most USB ports do not supply sufficient power to charge the device.