A shared Outlook mailbox is typically requested by a department, service, or even organization who then designates staff to share the work of monitoring the mailbox. This ensures that email is managed on a timely basis with no monitoring lapses and keeps important department/unit correspondence in one mailbox instead of department business being conducted through the personal mailboxes of various staff.
Information Technology strongly encourages the use of shared mailboxes for all office and role-related correspondence. To request a shared mailbox for your area please submit an IT Workorder.
If you have already been granted access to a shared mailbox, learn how to add an additional mailbox in Outlook.
Official UWSP accounts should be used for all university business. The use of non-UWSP accounts (gmail, hotmail, other business email, etc.) for any university business is strictly forbidden by UW-Stevens Point and UW-System policy and federal regulations regarding the handling of protected data. For more information, please see these e-mail safety tips or contact the UWSP Information Security Office.
What are the Benefits of Shared Mailboxes?
- Better customer service: designated staff members all help monitor office or role communications to provide quick and timely follow up.
- Consistency: provides a consistent department email address for brochure design, web pages, letter-head, email, and any other professional communication and publishing formats.
- History retention: maintain a consistent and separate storage space for important correspondence.
- Professional: display a professional "From" address when sending and replying to emails.
- Shared mailbox email is not included in your personal mailbox size limit.
Does a Shared Mailbox Mean More Work for Me?
No. A shared mailbox is an additional mailbox that keeps your department's correspondence separate from your personal UWSP mailbox. A shared mailbox is available from your personal mailbox Folder pane so no separate sign-ins.
How Do I Request a Shared Mailbox?
Please submit an IT Workorder to request a shared mailbox. Once an office/unit requests a shared mailbox and designates which staff members should receive access permissions, instructions are sent from the Postmaster to all designated staff.
Have questions about shared mailboxes? Please contact the Service Desk.