NOTE: To access a shared mailbox you must have permission set by the mailbox manager or "owner." If you do not know who the owner of the mailbox is, contact the IT Postmaster​.
In most cases, once you are given access to a shared mailbox, wait a few minutes then close and reopen Outlook. The shared mailbox should be listed in your Outlook Folder list below your personal UWSP account Inbox and other outlook folders like your Sent and Deleted Items.
You can also manually add a shared mailbox if it does not automatically display after your Outlook restart. For steps to manually add a shared mailbox and other useful information see Microsoft's support article, "Open and use a shared mailbox in Outlook."
Have questions about shared mailboxes? Please contact the Service Desk.​