How Do I Add a Shared Mailbox to Outlook?

Departments, units and services are strongly encouraged to use an additional, shared email mailbox for office and role-related correspondence instead of individual UWSP accounts or personal email accounts.

How to Add a Shared Mailbox with the Outlook Desktop App

  1. Open the Outlook app and click File.
    Screenshot of the Outlook app with a red box highlighting the word File
     
  2. Click Add Account.
    Screenshot of the Outlook app with a red box highlighting the Add Account button
     
  3. Type in the shared email you want to add and click Connect.
    Screenshot of the Outlook app with a text box to add an email address. A red box highlights the Connect button.
     
  4. Enter your own UWSP email and password and click Sign in.
    Screenshot of UWSP's Single Sign On page asking for your UWSP email and password. A red box highlights the Sign in button.
     

You will see the shared mailbox in the left side menu of Outlook. Close and reopen Outlook if the shared mailbox does not immediately display in the app.

 

How to Add a Shared Mailbox with Outlook for the Web

  1. Open a browser and log in to your mailbox using Outlook for the Web (OWA).
     
  2. Right-click Folders in the left side menu > Add shared folder or mailbox.
    Screenshot of Outlook for the web with a red arrow pointing to the Folders section and a red box highlighting the Add shared folder or mailbox.
     
  3. Enter the email of the shared mailbox and click Add.
    Screenshot of a text box to type in an email and a red box highlights the Add button.

The shared mailbox will appear in your Folders list.

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