Departments, units and services are strongly encouraged to use an additional, shared email mailbox for office and role-related correspondence - instead of individual UWSP accounts or personal email accounts.
To access a shared mailbox you must first have permission from the mailbox manager, or "owner". If you do not know who the owner of the mailbox is, contact the IT Postmaster.
It is your responsibility to contact the mailbox owner to request access to a shared mailbox.
Add a Shared Mailbox
NOTE: To access a shared mailbox you must have permission set by the mailbox manager or "owner." If you do not know who the owner of the mailbox is, contact the IT Postmaster.
In most cases, once you are given access to a shared mailbox, wait a few minutes then close and reopen Outlook. The shared mailbox should be listed in your Outlook Folder list below your personal UWSP account Inbox and other outlook folders like your Sent and Deleted Items.
If a mailbox has been shared with you but it does not automatically display after you restart Outlook, you can manually add it. For steps to manually add a shared mailbox and other useful information see Microsoft's support article, "Open and use a shared mailbox in Outlook."
Have questions about shared mailboxes? Please contact the Service Desk.