How to Replace My PointCard

Summary

How to replace your PointCard if it's damaged or has stopped working,

Body

To replace a PointCard stop by the IT Service Desk with a photo ID such as your driver's license to verify your identity during normal business hours. ​We already have your photo on file to replace your PointCard. You do not need to submit another unless you would like to update your PointCard photo for your replacement card.

Students with the U.S. Bank ATM options should also stop by a U.S. Bank branch office with a photo ID and your new card and ask to have your ATM options activated.

When your PointCard is replaced, your old PointCard is permanently disabled and cannot be reactivated if found.

Replacement Fees

 

PointCards With Visible Damage

UWSP students: $20 replacement fee billed to the student's UWSP account.

UWSP employees and affiliates: $20 replacement fee billed to the department.

Replace your PointCard.

PointCards With No Visible Damage

 PointCard has stopped working but there is no visible damage: No replacement fee.

Replace your PointCard.

Legal Name Change

UWSP students: No replacement fee.

UWSP employees and affiliates: No replacement fee.

Replace your PointCard.

Preferred Name Change

UWSP students: $20 fee billed to the student's UWSP account.

UWSP employees and affiliates: $20 fee billed to the department.

Replace your PointCard.

Lost PointCard Replacement

UWSP students: $20 fee billed to the student's UWSP account.

UWSP employees and affiliates: $20 fee billed to the department.

Replace your PointCard.

Stolen PointCard Replacement (With Proof of Police Investigation)

UWSP students: No replacement fee.

UWSP employees and affiliates: No replacement fee.

Replace your PointCard.

Stolen PointCard Replacement (Without Proof of Police Investigation)

UWSP students: $20 fee billed to the student's UWSP account.

UWSP employees and affiliates: $20 fee billed to the department.

Fee is non-refundable if original card is found after being replaced.

Replace your PointCard.

PointCard Replacement For New Student Voter ID Expiration Date

There is no charge for an expired Voter ID.

Replace your PointCard.

Changes To Other Display Information (e.g. Photo-Only Update or Department Name Changes)

UWSP students: $20 fee billed to the student's UWSP account.

UWSP employees and affiliates: $20 fee billed to the department.

Replace your PointCard.

 

Contact the IT Service Desk with additional questions!

Details

Details

Article ID: 5195
Created
Tue 10/21/25 2:34 PM
Modified
Tue 2/17/26 4:56 PM

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