I Got a New Phone - How Do I Set Up MFA?

Tags MFA
Important: always make sure to have a backup authentication method set in your myaccount.uwsp.edu portal.

To continue authenticating with MFA when you get a new phone, you must re-install the MFA app and update your UWSP account authentication methods:

  1. Install the MFA app on your new phone.
  2. Sign in to your myaccount.uwsp.edu portal.
  3. Go to Security Info.
  4. Add the newly installed MFA app as your new default authentication method.
  5. Remove the previous authentication methods connected to your old phone.
  6. Students and affiliates only: Re-add the phone authentication method (each installation of the MFA app has a unique identifier).

 

Contact the IT Service Desk for additional help!

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