A hardware token is a small device that generates a one-time use six-digit passcode. MFA hardware tokens fit on a keychain making them easy to remember wherever you go. If your mobile device is not available when signing into a secure UWSP resource you can opt to "sign in a different way" and choose to enter the passcode generated by your hardware token.
Employees and Student Staff
Employees (including student staff) may request a hardware token as a secure additional authentication method. See "Request a hardware token" below. Your first hardware token is provided at no cost to you or your department.
There is no need for you to add your hardware token as an additional authentication method to your myaccount.uwsp.edu portal. It is configured for your account upon receipt.
Hardware security tokens belong to UWSP. When leaving university employment, faculty/staff hardware tokens must be returned to IT or to the department. Student staff hardware tokens must be returned to the hiring department/employer.
Lost hardware tokens: A $12 replacement fee will be charged to the department (or department/student employer in the case of student staff) if a hardware token is lost or damaged and must be replaced.
Students, Retirees, Emeriti, and Volunteers
Students, Retirees, Emeriti, and Volunteers are encouraged to use phone Call options as their back up authentication method. A hardware token can also be purchased by submitting the Request Form below. There is a $12 charge for each hardware token.
Your hardware token will be configured for your account upon receipt as your additional authentication method in myaccount.uwsp.edu portal.
Students: the $12 fee for a hardware token will be billed to your student bill.
Retirees, Emeriti, and Volunteers: please contact your university department to ask if they will cover the cost of your hardware token and to request their approval.
Employees (including Student Employees), Contractors, Volunteers, and other UWSP Affiliates
- Fill out the MFA Token Request Form.
Make sure to select whether you would like to:
- You can select which campus location you want to pick up the token.
OR
- Have the hardware token mailed you. It will take 7-10 business days to receive your hardware token through the mail. If you do not receive your token within two weeks, please contact the IT Service Desk.
- Once the token is completed, you will receive an email, and we will mark the ticket as "ready for pickup".
Requirements for Activating Your Hardware Token:
You will need TWO valid forms of picture ID to activate your hardware token.
- Acceptable forms of ID:
- University ID (required)
- AND one of the following:
- Driver's license
- Passport
- State ID
Contact the IT Service Desk with additional questions!