A hardware token is a small device that generates a one-time use six-digit passcode. MFA hardware tokens fit on a keychain making them easy to remember wherever you go. If your mobile device is not available when signing into a secure UWSP resource you can opt to "sign in a different way" and choose to enter the passcode generated by your hardware token.
Employees and Student Staff
Employees (including student staff) may request a hardware token as a secure additional authentication method. See "Request a hardware token" below. Your first hardware token is provided at no cost to you or your department.
There is no need for you to add your hardware token as an additional authentication method to your myaccount.uwsp.edu portal. It is configured for your account upon receipt.
Hardware security tokens belong to UWSP. When leaving university employment, faculty/staff hardware tokens must be returned to IT or to the department. Student staff hardware tokens must be returned to the hiring department/employer.
Lost hardware tokens: A $12 replacement fee will be charged to the department (or department/student employer in the case of student staff) if a hardware token is lost or damaged and must be replaced.
Students, Retirees, Emeriti, and Volunteers
Students, Retirees, Emeriti, and Volunteers are encouraged to use phone Call options as their back up authentication method. A hardware token can also be purchased by submitting the Request Form below. There is a $12 charge for each hardware token.
Your hardware token will be configured for your account upon receipt as your additional authentication method in myaccount.uwsp.edu portal.
Students: the $12 fee for a hardware token will be billed to your student bill.
Retirees, Emeriti, and Volunteers: please contact your university department to ask if they will cover the cost of your hardware token and to request their approval.
- Fill out the Request a Hardware Token form.
Make sure to select whether you would like to:
- Schedule an appointment to stop by the IT Service Desk to receive and activate your Hardware Token or,
- Have the hardware token mailed you, then schedule a time to meet virtually (via Zoom or Microsoft Teams video call) with the IT Service Desk to activate your new hardware token.
- Use our scheduling calendar or contact the IT Service Desk to schedule a time to pick up and activate your hardware token in the IT Service Desk Office or to meet virtually to activate the hardware token you received in the mail.
Requirements for Activating Your Hardware Token:
You will need TWO valid forms of picture ID to activate your hardware token.
- Acceptable forms of ID:
- University ID (required)
- AND one of the following:
- Driver's license
- Passport
- State ID
Contact the IT Service Desk with additional questions!