How Do I Request a Hardware Token?

All UWSP employees, including student staff, are required to have an MFA hardware token as a secure additional authentication method. See the Requesting a Hardware Token section below for more information.

Hardware tokens are optional for UWSP students, retirees, emeriti, and volunteers and can be purchased as a good back-up secondary authentication method.

 

Employees and Student Staff

Employees (including student staff) are required to have a hardware token.  See "Request a hardware token" below.  Your first hardware token is provided at no cost to you or your department.

Hardware security tokens belong to UWSP.  When leaving university employment, faculty/staff hardware tokens must be returned to IT or to the department.  Student staff hardware tokens must be returned to the hiring department/employer.

Lost hardware tokens: A $12 replacement fee will be charged to the department (or department/student employer in the case of student staff) if a hardware token is lost or damaged and must be replaced.

 

Students, Retirees, Emeriti, and Volunteers

Students, Retirees, Emeriti, and Volunteers are not required to have a hardware token, and are instead encouraged to use Phone SMS or Voice options as their back up authentication method.  If a hardware token is desired, you may submit a request to purchase a token using one of the methods below.  There is a $12 charge for each hardware token. 

Students: the $12 fee for a hardware token will be billed to your student bill.

Retirees, Emeriti, and Volunteers:  please contact your university department to ask if they will cover the cost of your hardware token and to request their approval.

 

Requesting a Hardware Token

  1. Fill out the Request a Hardware Token form.
     
  2. Schedule an appointment to pick up and activate the hardware token.

 

Requirements for Activating Your Hardware Token:

You will need TWO valid forms of picture ID to activate your hardware token at the Service Desk.

  • Acceptable forms of ID:
    • University ID (required)
    • AND one of the following:
      • Driver's license
      • Passport
      • State ID

 

Contact the IT Service Desk with additional questions!

Print Article

Related Articles (1)

Learn about what multi-factor authentication is and why it's required at UWSP.