Support Request

Description of Service Offering

This service allows UWSP faculty, staff, and students to request support for a Docusign account issue. Docusign is an online 3rd party service that allows you to upload, send, and electronically sign documents with others.

Requested Information:

All bolded items are REQUIRED for submission.
  • Username: Who is requesting this service?
    • Usually this will be your contact information.
  • Department: The department related to this request.
    • Usually this will be the department you belong to.
  • Short Description of Issue
    • Example: Docusign account reports access denied
  • Full Description of Issue: Provide all information and context about the issue you are reporting.
  • Attachment: Any files that you would like to include.
    • Example: Screenshots or log files

Request Guidelines

Please provide all required information and any known additional information during submission.

When submitting a request, please ensure that all information provided is accurate. UWSP IT staff may reach out to request further information or ask for clarification. During that time, your request will be placed on hold until you respond.

Available To:

  • UWSP Students
  • UWSP Faculty
  • UWSP Staff

Procedure:

  1. Select the "Request Support" button.
  2. Fill out and submit the online form.
  3. The UWSP IT team will review your reported issue.
  4. Further information may be requested if necessary. Please check your email inbox regularly for messages related to your request.