Description of Service
This service allows users to report issues with different types of network connections available at the University of Wisconsin - Stevens Point. The service is divided into three main offerings:
- Wired Network (Ethernet)
- Wireless Network (WiFi)
- IoT Network (Dorm/Resident Network)
Please provide detailed information about the issue, including the following details:
- Description of what is wrong
- Your location
- When the issue started happening
- Device brand and model (if applicable)
- MAC address (if applicable)
- Any other relevant information
Request Guidelines
Please follow these guidelines when reporting a network issue:
- Select the correct service offering that matches your network type.
- Provide as much detail as possible to help our technicians understand and resolve the issue quickly.
- Ensure that you include your contact information in case we need further details or need to provide updates.
Other Questions
If you have any other questions or need further assistance, please contact the UWSP IT Service Desk via phone or in-person.