Software Deployment Requests for Computer Classrooms and Computer Labs

Software "deployment" means an application that is packaged and automatically installed or made available to install as needed to a collection of computers such as in a computer classroom, homework lab, or to a select group of computers.

Request A Software Deployment

Before submitting a request to have software deployed you should ensure that:

• The software is certified for use with Windows 11 and/or the most​ current MacOS. 
  ​UWSP Information Technology supports the three latest MacOS versions. See Apple Support's MacOS page ​for the most current MacOS.
   
• The software has already been submitted for security review and has been approved through the process outlined on Information Technology's Purchasing Campus Software page (this includes all license purchases for new software, new versions of previously approved software, freeware, shareware, and cloud software).
  
  Information Technology will not deploy software that has not undergone this initial review. 
   
• You are able to submit a workorder for the deployment request by the term deadline for requesting deployed software. See below for Instructions for Submitting a Software Deployment Request.

Term Deadlines

• Fall Term Requests: Software requested before June 1 is guaranteed to be available for the start of the following Fall term. Software requested after June 1 may not be available for the start of the following Fall term.
   
• Spring Term Requests: Software requested before November 1 is guaranteed to be available for the start of the following Spring term. Software requested after November 1 may not be available for the start of the following Spring term.
   
• Summer Term Requests: Software requested before March 1 is guaranteed to be available for the start of the following Summer term. Software requested after March 1 may not be available for the start of the following Summer term.

The Deployment request deadline is important!  Submit your requests as early as possible. Deploying software to labs and classrooms is a complicated process that includes license validation, development, testing, packaging, and finally deployment which can take up to 30 or more business days to complete.
 

Requests After a Term Deadline

If you must submit a software deployment request after the Term deadline, you should submit a workorder for your request as soon as possible. Include in this workorder the first date your software is needed. We will do what we can have it deployed by your requested date.

Reasons For Deployment Delays

• Incomplete information provided in the initial request.
• Software Purchaser / Licensing Coordinator consultation did not occur and licensing information was not reviewed.
• Compatibility issues and / or installation issues.
• Competition for IT workload priorities.

Instructions for Submitting a Software Deployment Request

To request deployed software, please submit an IT workorder with the following information by the Term deadline.

Reminder: The requested software must be approved for deployment and certified for use with Windows 11 and/or the most current MacOS.

Please add the following to your workorder:

• Add a Short Description of Request (e.g. "Please install {software name} for <Term>class")
   
• In the Description, make sure to include all of the following information:
  • Academic semester the software is needed and the first date your software will be used.
  • Application Name and Version. 
  • Is the software for PC, Mac, or both? 
  • Software manufacturer name and URL / Website.
  • Number of licenses purchased through IT Purchasing. If there are no licensing limits, indicate the software has unlimited licenses. 
  • Clear instructions on how IT should acquire the install media. Examples of how IT may receive your media include: 
    • The media is downloaded from a website. In this case, please include a download URL with the request. 
    • The media is being acquired through a purchase. In this case, please indicate the media is being acquired by IT Purchasing. 
    • The media is already on campus. In this case, please indicate you will deliver the media to either the Service Desk or your Campus Support Team member.
  • Buildings and rooms where the software should be installed.
  • Main contact who will be using the software and any additional instructors using the software. 
  • Class(es) that will use the software.