Use the Cisco Secure Client VPN on a Personal Computer

To access secure UWSP network resources from your personal home computer, you must install and connect to the Cisco Secure Client VPN.

If you have already installed the Client, it should remain connected unless your computer restarts, sleeps, or you sign out and back in. If you find you are unable to access your secure resources, run and re-connect the Client.

Use the Cisco Secure Client VPN on a Personal Computer

To use the Cisco Client you must first install it. The following steps to install include running and connecting to the Client. Once connected, you can access your secure UWSP network resources.

(Windows/Mac) Install the Client

  1. In your browser, go to ciscovpn.uwsp.edu.
  2. Download and install the client.
  3. In the Cisco Secure Client box that opens, enter ciscovpn.uwsp.edu.
  4. Click Connect, then sign in with your UWSP account and MFA.

Picture of the Cisco Secure Client box with ciscovpn.uwsp.edu entered. The "Connect" button is available at the right.

The Cisco Secure Client is now connected and should remain connected unless your computer restarts, sleeps, or you sign out and back in.

If you find you are unable to access your secure network resources (e.g. your computer has restarted), see the following to run and re-connect the Client.
 

Run and Connect to the Cisco Secure Client

After the Client is run it remains connected unless your computer restarts, or you sign out and back in. If you find you are unable to access your secure network resources, repeat the steps to run and re-connect the Client.

See run and connect instructions for Windows or Mac.
 

Windows - Run and Connect to the Client

  1. In Windows Search, type, Cisco.
  2. Select Cisco Secure Client app from the open menu. This runs the app and adds the Client icon to your Taskbar. 

You now need to connect to the Client to access your secure UWSP network resources.

  1. At the bottom-right on the Windows Taskbar, click Show Hidden Icons (the Caret symbol: ^ ) and select the round Cisco Secure Client icon.

Picture of an arrow pointing to the Show Hidden Icons caret symbol at the right of the Windows Taskbar with the Hidden Icons menu open. A box surrounds the Cisco Client in the menu.

The Cisco Secure Client box opens.

  1. Click Connect, then sign in with your UWSP account and MFA.

You can now access your secure UWSP network resources.

After the Client is run it remains connected unless your computer restarts, or you sign out and back in. If you find you are unable to access your secure network resources, repeat these steps to run and re-connect the Client.

Troubleshooting:  If the Cisco Secure Client is connected and you are still unable to access UWSP secure network resources, please submit an IT workorder.

Macs - Run and Connect to the Client

  1. Open the Applications folder then open the Cisco Secure Client folder.
  2. Double-click the Cisco Client to run.

You now need to run and connect to the Client to access your secure UWSP network resources.

  1. Select the Cisco Secure Client icon from the Menu bar at the top of the screen.

Picture of the Mac Menu bar with a box surrounding the Cisco Client icon. The Cisco Client icon displays a larger circle overlapped by a picture of a lock in a smaller circle.

The Cisco Secure Client box opens.

  1. Click Connect, then sign in with your UWSP account and MFA.

After the Client is run it remains connected unless your computer restarts, or you sign out and back in. If you find you are unable to access your secure network resources, repeat these steps to run and re-connect the Client.

Troubleshooting:  If the Cisco Secure Client is connected and you are still unable to access UWSP secure network resources, please submit an IT workorder.

Contact the IT Service Desk for help!

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