Student Network Account Removal FAQs

Once you have officially graduated or are no longer enrolled in UWSP courses, your UWSP account will be scheduled for deletion. The following FAQs have been developed to help prepare you for your UWSP account removal.

Haven't applied to graduate yet? See Applying to Graduate from UWSP's Office of the Registrar!

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Student Network Account Removal FAQs

 

When will my UWSP account be removed?

Your UWSP Account will be removed 18 months from the first day of your last term. 

For example:
If you enrolled for Spring 2025 and you either graduated in May 2025, or did not register for future courses:

  • the first day of your final registered term begins in January at the start of the Spring 2025 semester. 
  • Your account will be scheduled for removal in July 2026.  18 months from the start of the Spring 2025 semester.

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How will I be notified of my account removal?

You will receive notices in your UWSP email from the UWSP Postmaster alerting you about the pending removal of your account. These messages will include the exact date your account will be removed.

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Can I still get to my files or emails after my account is removed?

NO.

Work stored in your UWSP email and OneDrive for Business is completely deleted during account removal.   

Information Technology cannot restore files or email once your UWSP account has been deleted.

Once your account has been deleted you will no longer be able to log on to campus computers or access secure UWSP resources including, but not limited to:

  • UWSP Email:  If you are subscribed to any important listservs or RSS feeds, you should unsubscribe your UWSP account from these lists and subscribe a personal email account.
  • Office 365 and OneDrive for Business cloud storage: this includes UWSP's free version if installed for home use.
  • myPoint.
  • Printing.
  • Network access:  Guest network access is available to you once your UWSP account has been deleted. 

It is up to you to prevent losing important work and other information. See the following section, "What should I do to prepare for account removal?" for important steps to take before your account is deleted.

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What should I do to prepare for account removal?

  • Make a copy of all of your important OneDrive files before account removal.  A convenient and inexpensive way to create a backup of your files is to save them to external storage media such as a CD, a key/flash drive or a personal Cloud service like a free Microsoft Office 365 Online account which includes cloud storage. Once your UWSP account is removed you will be unable to retrieve this data.

Information Technology cannot restore files or email once your UWSP account has been deleted.

If you installed UWSP's free Microsoft Office 365 software this software will become inactive when your UWSP account is removed.  Consider signing up for a free Microsoft Office 365 Online account or purchase a personal Microsoft 365 subscription to continue viewing and editing your files and to receive a new personal email account.

If you do not have a free or purchased Microsoft Office account there are free MS Office apps on Microsoft Store, Google Play, and Apple Store that can open Word, Excel, and PowerPoint files to view and print.  The UWSP Service Desk does not provide support for non-UWSP Microsoft accounts / subscriptions, or viewers.

  • Monitor your email account regularly until it is deleted and back up any important emails.  Look for any senders with whom you want to remain in contact, record their contact information, and send them your new email address.
     
  • If your UWSP account is subscribed to any important listservs or RSS feeds, you should unsubscribe your UWSP account from these lists and subscribe your personal email account.
     
  • Update your resume'. Remove your UWSP student email address and add an alternate email address. Update all other documents containing your UWSP email address.
     
  • Request a UWSP Alumni ​email account.
     
  • Update your primary email address in Handshake to not lose access to UWSP's Handshake portal and continue your job search after your student network account is removed.

Once your UWSP account is deleted:

  • Remove UWSP licensed software such as Office 365 from your personal computer. 
  • Remove any customized software settings or configurations specific to UWSP from your computer/mobile devices such as UWSP email, OneDrive for Business, wireless, etc.

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What UWSP services can I continue to access until my account is removed?

Email

File Storage Spaces

  • You can continue to access your UWSP Office 365 account and your UWSP OneDrive files.

MyPoint UWSP Portal

  • You can continue to log into your myPoint portal to access all of your academic records.

Printing Services

  • You can continue to print in campus computer labs at no charge to assist you in your career search and other activities that require professional documents, such as resumes, cover letters or grad school applications. You will not be billed for printing.
  • Additional personal printing services are available at the Printing and Design Office in the lower level of the Science Building or the University Book Store and Text Rental located in the Dreyfus University Center.

Public Computer Labs & Kiosks

  • You can continue to use computers located in the campus Public Computer Labs. 
  • You can continue to use Kiosks located throughout the campus.

Wireless

  • You can continue to access the secure UWSP Wireless network when on campus and print to a computer lab printer from the wireless network at no charge.​

​Other UWSP Services

  • Almost all other UWSP services that require your UWSP credentials will also remain available to you until your network account is removed.

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Contact the IT Service Desk with additional questions!