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If you received an email from the PointCard office telling you that your photo was not approved you should retake your photo making sure to follow the criteria in this list:
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The photo must be of just you—do not include friends, pets, etc.
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Choose a solid, light color background like a white wall.
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REMOVE hats, sunglasses, headphones or other accessories—head coverings are allowed only if worn daily for religious purposes.
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Directly face the camera and take a centered headshot from the shoulders up.
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Check to make sure that your full face is visible in the photo!
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Crop and size your photo to display a clear, front headshot.
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DO NOT use camera filters.
CHECK YOUR PHOTO before uploading! Photos not following the above criteria will be rejected and have to be retaken and resubmitted.
Here is an example of a photo that has followed the above criteria and examples of photos that will not be accepted.
Contact the IT Service Desk for additional help!