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MFA Hardware tokens are intended as a backup secondary authentication method. Hardware tokens fit on a keychain where they are easy to access if your mobile device is unavailable.
Use a Hardware Token Verification Code For MFA
Note: to use your hardware token for MFA authentication when signing into Remote Desktop, the Remote/Online Access Labs, or VPN you must additionally use the intermediary Big-IP client.
To complete your multi-factor authentication with your hardware token's verification code:
- In the Approve sign in request box, click I can't use my Microsoft Authenticator app right now.
- Under Verify your identity select Use a verification code.
- Enter the code from your hardware token and click Verify.
Contact the IT Service Desk for additional help!